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Information from A to Z

THINGS YOU NEED TO KNOW FOR YOUR STAY

Arrival and departure

Important information regarding check-in
1) Should we not yet have your complete data 
(Address, *Smartphone number, names and dates of birth of you and your fellow travelers) have been received, 
Please send us this information. (Click the online check-in button below)
So that we can fill out the guest card completely. Thank you.


2) Important information about Opening the entrance and apartment door 
Please send your smartphone number to This email address is protected against spambots! JavaScript must be enabled to view it. 
(already done - please proceed to the next item)
#This number will only be activated in our system on the day of arrival.
Download the JUST IN MOBILE app (Apple Store or Google Play Store)
   Follow the instructions 
   +Select your country and enter your phone number
   Confirm the security code to complete registration.
   Click on your booking to see your room number.
   +A key is located below the room number.
   Please click on the key to open the main entrance and your apartment.

down payment
For a confirmed reservation, we request a deposit of EUR 600,- via bank transfer to our account.
Bank details

Hypo Tirol
AT34 5700 0300 5556 2994
HYPTAT22

For your deposit and the transfer of the remaining amount before the start of your holiday or directly upon arrival.

Visitors

Please let us know if you have visitors. You are welcome to spend time in the public areas. Only hotel guests have access to the apartments. We kindly ask you to take note of this.

bed linen

We will of course provide bed linen during your stay.

Booking confirmation

After booking, you will receive a booking confirmation from us. We require a deposit of €600.00. The remaining balance is due upon arrival.

Check-in & Check-out

Important information regarding check-in
Important information regarding check-in 

1) Should we not yet have your complete data 
(Address, *Smartphone number, names and dates of birth of you and your fellow travelers) have been received, 
Please send us this information. (Click the online check-in button below)
So that we can fill out the guest card completely. Thank you.


2) Important information about Opening the entrance and apartment door 
Please send your smartphone number to This email address is protected against spambots! JavaScript must be enabled to view it. 
(already done - please proceed to the next item)
#This number will only be activated in our system on the day of arrival.
Download the JUST IN MOBILE app (Apple Store or Google Play Store)
   Follow the instructions 
   +Select your country and enter your phone number
   Confirm the security code to complete registration.
   Click on your booking to see your room number.
   +A key is located below the room number.
   Please click on the key to open the main entrance and your apartment.

You will find more key cards in the apartment.
Thank you for your help. 

Vouchers

Panorama Alpin gift vouchers are available directly from us on site at reception, or by email at This email address is protected against spambots! JavaScript must be enabled to view it. or online on our Homepage.

Liability

We accept no liability for accidents or damages of any kind in and around our house. Parents are responsible for their children.

pets

Pets are allowed upon request (for an additional fee).

Children

Your children are very welcome here .

credit cards

We accept the following credit cards: Mastercard and Visa. You can also pay for your holiday with us in cash or by debit card. We also accept PayPal.

Tourist tax

In addition to our prices, we charge tourist tax of EUR 3.00 per person/day for guests aged 16 and over.

Short stay

Short stays in our house are possible  request stays of up to 3 nights a 10% surcharge .


Late Check-out

Subject to availability, we also offer a late check-out (for an additional fee).

Morning Post

In the entrance area you will find event and excursion tips as well as lots of other useful information.

Pitztal
See for yourself and spend your next holiday in the most family-friendly valley in the world.
post
Received letters, emails and/or faxes will be forwarded to you immediately or deposited.
Smoke

Pitzatl Living is a non-smoking house! Smoking is only permitted on the balconies or terraces, or in front of the house.

Travel insurance

Unexpected can always occur. We therefore recommend taking out travel insurance .

restaurant

Enjoy delicious Italian dishes at our partner hotel, Aparthotel Panorama Alpin.

safe

Please use your room safe to keep all your valuables secure.

ski bus

The ski bus takes you to the Pitztal ski resorts free of charge. The bus stop is right in front of the house.

ski storage
In our ski room with ski boot dryer you will find plenty of space for your skis, poles & boots.
Cancellation policy

Existing and new direct bookings for 2024/2025:

  • For cancellations on the day of arrival, we charge 100% of the total price.
  • For cancellations less than 14 days before arrival, we charge 80% of the total price.
  • For cancellations made between 29 and 14 days before arrival, we charge 50% of the total price.
  • For cancellations made up to 30 days before arrival, we do not charge a cancellation fee. 

Therefore, we recommend that you take out  travel insurance .

Entertainment

At the entrance area near reception , we will keep you informed about events in the holiday region .

Payment terms

You can transfer the remaining balance before your holiday begins pay

on arrival in cash or by credit/debit card general terms and conditions for the hotel industry apply .


Design Escapes

51 Außergasse
6474 Jerzens im Pitztal
Austria

Phone +43 5414 87352
e-mail This email address is protected against spambots! JavaScript must be enabled to view it. 

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