Information A - Z
Good to know!
Important for check-in
1) If we do not yet have your complete details *
(address, *smartphone number, names and dates of birth of you and your fellow travelers)
We ask you to send this to us. So that they can fill out the guest card completely. Thank you very much
(Online Check in Button)
2) Important information about opening the entrance and apartment doors
#Please send your *smartphone number to
(already done - please move on to the next point)
#We will only activate this number in the system on the day of arrival.
#Download the app JUST IN MOBILE (Apple Store or Google Play Store)
+Follow the instructions
+Select your country and enter your phone number
+Confirm the security code to complete the registration
+Click on your booking to see your room number
+There is a key below the room number
+Please click on the key to open the main entrance and your apartment
*You will find additional key cards in the apartment. Thank you for your help.
Hypo Tirol
AT34 5700 0300 5556 2994
HYPTAT22
For your deposit and transfer of the balance before the start of your holiday.
We will of course provide you with bed linen during your stay. For a restful sleep, they are changed weekly.
After booking you will receive a booking confirmation from us. The full amount must be paid before arrival.
Existing and new direct bookings for 2024/2025:
For cancellations on the day of arrival we charge 100% of the total price.
For cancellations made less than 14 days before arrival, we charge 80% of the total price.
For cancellations between 29 and 14 days before arrival we charge 50% of the total price.
We do not charge a cancellation fee for cancellations up to 30 days before arrival.
We therefore recommend that you take out travel insurance.
Important for check-in
On the day of arrival, your apartment will be ready for you from 4 p.m.
Important for check-in
1) If we do not yet have your complete details *
(address, *smartphone number, names and dates of birth of you and your fellow travelers)
We ask you to send this to us. So that they can fill out the guest card completely. Thank you very much
(Online Check in Button)
2) Important information about opening the entrance and apartment doors
#Please send your *smartphone number to
(already done - please move on to the next point)
#We will only activate this number in the system on the day of arrival.
#Download the app JUST IN MOBILE (Apple Store or Google Play Store)
+Follow the instructions
+Select your country and enter your phone number
+Confirm the security code to complete the registration
+Click on your booking to see your room number
+There is a key below the room number
+Please click on the key to open the main entrance and your apartment
*You will find additional key cards in the apartment. Thank you for your help.
Your children are very welcome with us.
We accept the following credit cards: Mastercard and Visa. You are also welcome to pay for your holiday with us in cash or by EC card. In addition, we accept PayPal.
For a fixed reservation we ask for a deposit of EUR 600,- by bank transfer to our bank account.
At the reception we keep you informed about events in the holiday region. If you have any additional questions, we are of course always happy to help.
Panorama Alpin - gift vouchers are available directly from us on site at reception, via E-Mail at
Our high-speed W-LAN is available free of charge.
Depending on availability, we also offer a late check-out. (extra charge)
We accept no liability for accidents or damage of any kind in and around our house. Parents are liable for their children.
We will be happy to store your luggage for you free of charge both on the day of your arrival and on your departure.
At the reception you will find event and excursion tips as well as lots of other useful information.
Pets are allowed with us on request. (extra charge)
See for yourself and spend your next holiday in the most family-friendly valley in the world.
Please use your room safe to keep all your valuables safe.
The sauna is a nude area and is reserved for adult guests. Children under 14 years of age are not admitted.
Short stays in our hotel are possible on request, but will be charged up to 3 nights with 10% surcharge.
The ski bus takes to the Pitztal skiing areas free of charge. The bus stop is oin front of the house.
The Panorama Alpin - Moments is a non-smoking house! You may only smoke on the balconies or terraces or in front of the house.
You can transfer the remaining amount before the start of your holiday or pay on site in cash or with EC card.
Something unforeseen can always happen. We therefore recommend that you take out travel insurance.
Please let us know briefly if you have visitors. You are welcome to stay in the public area. Only house guests have access to the flats. We kindly ask you to take note of this.
In addition to our prices, we charge a visitor's tax of EUR 3.00 per person / day for guests over 16 years of age.
